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Last Updated 25/07/2008 00:00
The government has given the green light to the creation of a National Skills Academy (NSA) to offer training and business support to retailers.
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Last Updated 11/07/2008 00:00
Students are put off a career in retail because they have had a bad experience of working in shops, says new research from Skillsmart Retail.
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Last Updated 13/06/2008 00:00
Retiring? There's more to it than sun, sea and stairlifts, writes Gaelle..
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Last Updated 13/06/2008 00:00
Employers will not be required to carry out expensive criminal record checks on workers responsible for supervising under-16s, the government has confirmed.
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Last Updated 30/05/2008 00:00
Government plans to extend the right to request flexible working to parents of children up to the age of 16 will create an employment nightmare for small business owners, leading industry figures have warned.
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Last Updated 30/05/2008 00:00
Retailers can now access a new national database which contains details of staff who have been sacked for acts of dishonesty, such as theft of money and merchandise.
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Last Updated 18/04/2008 00:00
Good customer service should be at the heart of convenience store retailing.
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Last Updated 18/04/2008 00:00
As the law tightens on sales of age-restricted goods, a slip-up by poorly trained staff could spell disaster for smaller..
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Last Updated 21/03/2008 00:00
How do some of our C-Store Champs go about training staff?
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Last Updated 21/03/2008 00:00
Staff training takes a rather unusual form in Binda Tatla's store.
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