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Last Updated 25/07/2008 00:00
When companies outsource a service it often comes with teething troubles. I hope that's the case for Menzies Distribution.
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Last Updated 11/07/2008 00:00
Ranjan Patel has lost her PayPoint terminal because she refused to take out the Payzone one which she says she has had longer.
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Last Updated 11/07/2008 00:00
I continue to get calls regarding photocopy company Lanwall Systems, which has not been honouring its promised rebates to retailers.
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Last Updated 13/06/2008 00:00
Story in a nutshell: customer brought back a packet of crisps (well-known brand) and found a dead mouse in..
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Last Updated 30/05/2008 00:00
Regular correspondent Subhash Varambhia has complained about 'split invoices' from his local paper, the Leicester Mercury.
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Last Updated 18/04/2008 00:00
Here's some repeat advice I wrote just over a year ago on how one might wriggle out of a contract - especially if it was one that was unfairly imposed in the first place.
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Last Updated 18/04/2008 00:00
A high percentage of my complaints come from retailers dealing with problems that arise from subjects other than food.
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Last Updated 04/04/2008 00:00
When Bijay Patel read a piece which concerned compensation for some waterworks outside a store, he rang to ask if he might also qualify for compensation from disruptive roadworks.
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Last Updated 21/03/2008 00:00
I do not wish to be seen to be labouring a point but I think the following story is interesting because it covers not just a problem but a solution.
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Last Updated 21/03/2008 00:00
Where would we be without roads? On the road to nowhere?
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